Shipping
DELIVERY TIME:
UK: 2-3 working days
EU: 3-5 working days
Worldwide: 5-10 working days
As soon as your order is on its way to you, you'll receive a separate shipping confirmation via email.
SHIPPING COSTS:
United Kingdom
ROYAL MAIL EXPRESS: GBP 9.90
ROYAL MAIL STANDARD: GBP 5.90
You will not need to pay anything upon receipt; the goods are delivered duty-free.
Germany & Austria
DHL: €5.90
UPS: €7.90
United States
FedEx: 10,00 USD (free shipping over $250)
Delivered duty-free (no payment required upon receipt)
Other EU Countries
FedEx: €9.90 to €14.90
For all deliveries within the EU, taxes and duties are included in the product price.
Other Countries Outside the EK
FedEx: €24.90
For all deliveries outside Europe, import duties and additional fees may apply. These are calculated based on the local regulations of the destination country and must be borne by the customer.
Please contact your customs office for more information.
RETURNS :
Return period
Items can be returned within 14 days of receipt.
Return costs
The return shipping cost is £5.90 and will be deducted from the refund amount.
Exception: Refunds in the form of a gift card are free of charge (this option can be selected on the portal).
RETURNS FOR ALL OTHER COUNTRIES:
Return procedure
If you would like to return an order from outside the specified countries above, please send the items to our address at your own expense.
Return address
371 Deansgate, D2301, Manchester
M154UR
Defective & incorrect items
If you need to return an item because it is defective or incorrectly delivered, we will review this on a case-by-case basis and refund the return costs. In this case, please contact us.
